Senior Data Engineering Manager

Overview

A new, modern data catalog solution. Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform customer experiences. Fin can be combined with our Helpdesk to form the Intercom Customer Service Suite, providing AI enhanced support for high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom sets the standard for customer service. We push boundaries, build with speed and intensity, and consistently deliver value to our customers.

Opportunity

The volume and velocity of data at Intercom are exploding, fueled by growth and the drive to integrate more sophisticated, AI-assisted data solutions. The Data Engineering team is the engine powering Intercom's future. We build and ma...