(Senior) Data Team Lead

Join to apply for the (Senior) Data Team Lead role at IQVIA

Job Overview

• Independently manage end‑to‑end delivery of data management services for single/multi‑service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) team to produce high‑quality data management products that meet customer needs. Lead and set a vision for the team in project planning, execution, close‑out; financial management; communications; and milestone deliverables. May perform the role of Data Team Lead (DTL), Program Lead, Customer Site Manager, or a leadership role in a specific CDM task (e.g., Subject Matter Expert (SME)). Comply with Good Clinical Practices (GCPs), applicable regulatory guidelines, SOPs, policies, and, where available, CDM guidance documents.

Essential Functions

• Same responsibilities as listed under Job Overview, with a focus on proficiency in client interaction and technical solution delivery.

Client Management

• Serve as primary point of contact for customer on data management deliverables.
• Manage multiple large studies or programs (possibly global) and provide leadership and senior support to DTLs.
• Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise.
• Lead direct negotiations with customer on timelines, finances, processes, and resources.
• Maintain strong customer relationships and ensure open communications with customer and IQVIA management to independently manage and meet contractual obligations.

Service Management

• Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables.
• Provide training and development on data management expertise to junior team members.
• Establish strong communications with Data Operations team, functional leads, project managers and all other stakeholders.
• Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects.
• Serve as the escalation point for unresolved data issues.
• Work with client data managers, vendors, and internal team members for resolution of data problems.
• Ensure appropriate resources are assigned to meet project deliverables.
• Create, review and sign‑off on all data management plan (DMP) documents.
• Ensure service and quality meet agreed specifications per the DMP and contract/SOW.
• Implement proactive quality management plans across multiple projects/programs/customer accounts, manage service performance, and lead root‑cause analysis and remedial action.
• Continuously seek opportunities to improve service.
• Develop and implement plans to reorganize and drive change (possibly across a customer account).
• Ensure timely follow‑up and resolution of compliance issues.
• Serve as Subject Matter Expert (SME) and provide leadership and expertise in a specific CDM task or technology.
• Act as customer site lead for one or more customers.
• Train and mentor junior DTL staff in DM expertise; coordinate the work of more junior DTL staff.
• Maintain internal tracking databases and systems independently.

Financial Management / Business Development Support

• Independently manage SOW/budget.
• Review financial reports monthly and participate in project reviews as requested.
• Identify out‑of‑scope tasks and track change orders to completion.
• Participate in pricing discussions across customer accounts.
• Serve as Project Manager for single‑service DM projects, including financial tracking, revenue recognition, and invoicing.
• Support the RFP process (review RFP documents, assist with pricing, attend bid defense).

Other

• Bring process improvements and solutions to the CDM team and CDM department.
• Lead a focus team or global/local best‑practice team.
• Communicate lessons learned and/or present in CDM workshops.
• Manage development and implementation of new technology or tool.
• Present at professional conferences and/or publish articles in professional journals.
• Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions.
• Perform other duties as directed by the functional manager.

Qualifications

• Bachelor's Degree in Health, Clinical, Biological, or Mathematical Sciences, or related field.
• 7 years direct Data Management experience, including 5 or more years as a CDM project lead (or equivalent).
• Proven competence in managing delivery of multiple global trials through the full DM life cycle (at least 1000 patients per trial).
• Advanced data management skills and knowledge of DM processes, SAE reconciliation, external data vendor reconciliation, local laboratory data, and new technology.
• Experience handling complex customer negotiations and bid defense meetings independently; knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology.
• Knowledge of operating procedures, work instructions, and the ability to apply them in practice.
• Knowledge of Good Clinical Practices and relevant regulatory guidelines.
• Comprehensive understanding of the clinical drug development process.
• Ability to establish and maintain effective working relationships with coworkers, managers, and customers.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Information Technology
• Hospitals and Health Care (Industry)