Job Description

The position is primarily responsible for face-to-face and remote technical support of Black Box employees using desktops and laptops in a Windows server, Windows laptop and Windows workstation environment and act as SMART Hands performing Data centers related activities. In this position you will be required to manage the daily activities making sound judgments that are required to deliver optimal service to our end users.


Must possess a strong sense of ownership, a hunger to succeed, exceptional skills and relevant experience as well as an ability and willingness to learn fast with an amazing attitude.


Attendance in office is mandatory.


Job Responsibilities:


+ Configure, test, and deploy laptop and workstation hardware and software to users both locally and remotely

+ Oversee Laptop/Desktop imaging including installations of all appropriate applications and security layers

+ Diagnose and resolves problems relate...

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