Senior Device Lifecycle Specialist

Overview

We are now ONE! #CelcomDigi. Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Senior Device Lifecycle Specialist

Date: 5 Feb 2026

Employment Type: Permanent

City: CelcomDigi Tower, Petaling Jaya

Job Description

Manage the end-to-end profitability and operations of value-added services for every stage of a device’s journey, from acquisition of device, device protection, trade-in, and beyond, ensuring exceptional customer experiences and sustainable growth.

Responsibilities

• P&L Ownership : Take full accountability for the profitability of Device Lifecycle Services, tracking performance metrics, managing budgets, and achieving financial targets.
• Product and Service Development : Expand and innovate services...