Senior Director, eCommerce

The Opportunity

The Senior Director of Ecommerce will own the day-to-day operation, performance, and evolution of the brand's ecommerce platform, with a primary focus on subscription-led growth, customer lifecycle optimization, and long-term LTV expansion. This role is accountable for ensuring the website operates as a high-performing commercial engine—balancing technical excellence, customer experience, data integrity, and operational efficiency.
This leader will sit at the intersection of technology, analytics, CRM, and retention, translating business objectives into a clear site roadmap and execution plan. The ideal candidate brings hands-on experience running a subscription-first ecommerce model, deep understanding of customer behavior over time, and the technical fluency required to manage platforms, integrations, and external production partners.

What You Will Own and Drive

Ecommerce Site Operations & Performance

• Own daily operation...