Senior Director Human Resources

Job Title: Senior Director – Human Resources

Reporting to: VP – Human Resources

EC-Council is the world’s largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 400,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

Position Overview

The Senior Director – Human Resources is responsible for shaping and executing the global people strategy while ensuring strong day-to-day HR delivery across regions. This role combines strategic ownership with hands-on leadership, ensuring that HR initiatives translate into measurable employee experience, workforce stability, and organizational effectiveness.

The role requires a leader who can operate at enterprise strategy level while remaining deeply connected to execution, governance, and outcomes.

Key Responsibilities

1. HR Strategy & Workforce Planning

• Define and execute the global HR strategy aligned with business priorities
• Lead workforce planning, capability planning, and future-ready org design
• Translate business goals into people programs with clear outcomes
• Drive consistency in HR philosophy across geographies

2. Employee Experience & Engagement

• Own the hire-to-exit employee experience framework
• Ensure high-quality onboarding, engagement, ER, and exit experiences
• Monitor engagement, eNPS, attrition, and early-tenure risk indicators
• Partner with regional HR teams to implement EX improvements on the ground

3. HR Operations, Payroll & Compliance

• Provide leadership oversight for HR operations, payroll, and statutory compliance
• Ensure HR systems and processes are efficient, accurate, and scalable
• Maintain strong governance, controls, and audit readiness
• Resolve escalated operational issues and systemic gaps

4. Regional HR Leadership & Team Development

• Lead and coach regional HR heads and HR partners across geographies
• Ensure strong execution of HR programs at the location level
• Build leadership capability and succession within the HR function
• Set clear performance expectations and accountability

5. Employee Relations & Risk Management

• Act as escalation authority for complex or high-risk employee relations matters
• Ensure ER cases are handled fairly, consistently, and legally sound
• Partner with legal and leadership teams on sensitive people issues
• Proactively identify and mitigate people-related risks

6. Manager Enablement & Business Partnership

• Strengthen manager capability in onboarding, feedback, performance, and engagement
• Act as a trusted advisor to senior business leaders
• Coach leaders on people decisions, culture, and organizational health
• Balance employee advocacy with business requirements

7. Data, Metrics & HR Governance

• Own HR dashboards and metrics across:
• Employee experience
• Engagement and attrition
• ER trends
• HR operations performance
• Use insights to drive corrective actions and improvements
• Ensure disciplined governance, documentation, and follow-through

Experience & Qualifications

Required

• 16–18+ years of progressive HR leadership experience
• Proven experience in multi-location or global HR roles
• Strong background in: Employee Experience, Employee Relations, HR Operations & Governance

Preferred

• SHRM-SCP, SPHR/GPHR (HRCI), or CIPD Level 7 ; additional certifications in employee relations, change management, or HR analytics are an advantage.
• Experience in fast-growing or transforming organizations
• Exposure to HR technology and system-driven HR models

Leadership Attributes

• Strategic thinker with strong execution capability
• Comfortable operating at both boardroom and ground level
• High ownership, sound judgment, and decisiveness
• Calm, credible, and empathetic leadership style
• Strong communication and stakeholder management skills

Additional Information:

EC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.

EC-Council is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you have a medical condition or disability that limits your ability to complete any part of the application process and require reasonable accommodation, please contact us at and let us know how we can assist.

To be eligible for this position, candidates must be able to provide proof that they are either a citizen of the country or have legal authorization to work in the country where the position is posted and are currently residing there. EC-Council does not offer employment to ineligible candidates and reserves the right to revoke employment in case the candidate loses the authorization to work.

If, as part of the recruitment process, you are required to complete or submit any form of work, project, case study, or assignment, please note that such material will be considered the exclusive property of EC-Council. By submitting such work, you acknowledge that EC-Council retains all rights, title, and interest in the submitted content, including any intellectual property contained therein.

Candidates further waive any intellectual property or moral rights in such submissions, confirm that the work is original and free of third-party infringement, and acknowledge that it is provided solely for evaluation purposes, with no ownership or other rights retained.

Our Privacy Policy outlines how we collect, use, store, and protect your personal data during the recruitment process. This may include information such as your name, contact details, employment history, qualifications, and any other details you provide as part of your application. All data is handled in compliance with applicable data protection and privacy regulations.

Please review our policy here: EC-Council Privacy Policy – User and Company | EC-Council. Submission of your application will be considered as your acceptance of the terms stated above.