Senior Director, IT Infrastructure & Operations

Role Summary

Senior Director, IT Infrastructure & Operations responsible for delivering mission-critical technology infrastructure and leading the global Infrastructure & Operations team, spanning strategic planning, system architecture, infrastructure engineering, and operational excellence. You will provide a secure, reliable, and scalable infrastructure, cloud platforms, and customer-focused support capabilities that enable collaboration, productivity, and innovation. This role is located onsite in San Francisco, with four days on-site per week.

Responsibilities

• Own the infrastructure architecture, ensuring simplification, rationalization, and modernization across cloud, network, systems, and collaboration platforms.
• Oversee global infrastructure, including firewalls (Palo Alto), networking (Cisco/Meraki), VMware, Windows/Linux servers, enterprise storage, identity services, and certificate management.
• Oversee backup, disaster re...