Senior Director Operations

Your mission

The Senior Director Operations at Zellerfeld is responsible for building and scaling a world-class operations function that ensures quick deliveries to customers through extending our efficient, reliable, and scalable production of 3D-printed footwear. The mission is to align operational excellence with Zellerfeld’s strategic goals by driving performance across the entire value chain—from print farm throughput, quality control, and post-processing to logistics and customer delivery. The Senior Director Operations will foster a culture of ownership/accountability, continuous improvement, and cross-functional collaboration, enabling Zellerfeld to deliver premium, customizable products at speed while maintaining superior quality and customer satisfaction.

This role will establish clear operational KPIs to track customer deliveries, implement lean and scalable systems, and empower frontline teams to own and optimize their workflows. The Senior Director Operat...