Senior Engagement Manager - Eightfold

formal is a software consulting and implementation company collaborating withEightfold.ai to bring their leading AI technology to our clients based on our principle: a friendly, straightforward, and honest approach that efficiently achieves results.

Role:

As a Senior Engagement Manager, you will lead customer software implementation projects, ensuring they meet business objectives on time and budget. You'll be the primary client contact, manage project scope, risks, and resources, and collaborate internally and with software partners.

WHAT YOU'LL BE DOING

• Develop realistic project plans with customer Project Managers focused on business objectives.
• Manage project execution, ensuring adherence to scope, timeline, and budget.
• Track progress against business goals and project milestones.
• Implement and manage Change Control and Risk Management processes.
• Oversee issue tracking/resolution...