Senior Engineer - Amazon Connect

Overview

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity, and global reach to serve the diverse needs of enterprises operating at scale. Headquartered in Singapore, Toku supports customers across APAC and beyond, with a growing footprint across global markets.

This role requires focusing on our growing cloud customer contact centre practice leveraging Amazon Connect and AWS ecosystem.

What you will be doing

• Develop & support Contact Centre projects and solutions powered using Amazon Connect and other AWS services such as DynamoDB, Lambda, Lex, CloudFormation, Alexa ...