Job Description

Company Overview

NWN Carousel is the leading Cloud Communications Service Provider (CCSP) focused on transforming the customer and workspace experience for commercial, enterprise, and public sector organizations. We deliver hybrid work experiences for millions of users across North America’s 7,000 leading organizations. Our integrated devices, communications apps, AI-enabled contact centers, networking, security, and analytics allow our customers to learn, discover, work, and connect from anywhere - all delivered as a cloud service that’s simple to use and manage. To learn more about our solutions please visit

Responsibilities

Role Responsibilities:

This is a Senior Engineer role in NWN Carousel’s Managed Services department supporting Cisco Unified Communications. Senior Engineers in this team are responsible for:

  • Diagnosing and remediating incidents and problems related to Cisco Unified ...

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