Job Description

Would you like to join the leading international intergovernmental organization?

In this pivotal role, you will bridge technical execution and strategic service ownership. You will ensure the highest standards of quality and security are met, drive continuous improvement initiatives, and act as the key liaison between our customers, vendors, and internal leadership. We are looking for a proven leader who excels in people management, IT service best practices (ITIL), and has deep, hands-on expertise with leading AV technologies from vendors like Crestron, Extron, and Televic.

Responsibilities:

  • Organize the work for the Audio Visual team in order to deliver the Audio Visual service in accordance with customer service agreements (SLA, SSP, etc.) across the customer and NATO AoR (including missions and exercises), ensuring the expected level of quality, security and support;

  • Plan, lead and monitor the implementa...

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