Job Description
KEY RESPONSIBILITIES:
- Report on Deltas assets leaving TechOps for sale, exchange, or lease return, including incident statements, asset histories, LLP lists, SB and AD reports
- Facilitate records transfer, audit, and retention for all maintenance visits
- Use planning data to prepare for receipt of records.
- Communicate with stations to ensure records quality
- Research and retrieve records in the repository.
- Support records transfer, audit, and troubleshooting for major assemblies.
- Maintain data integrity during shop visits by addressing issues reported by Engine Maintenance and other stakeholders.
- Responsible for the handling, generation, and retention of engine shop visit paperwork.
- Input incoming customer engine records into the MTAC system and transfer removal data from Delta internal systems into MTAC.
- Generate customer-specific part reports (LLP, MSPL, and Component) from MTAC for customers.
- Resolve routine system and customer-generated issues using the blended core systems (SAP, GEM/MIRS, SCEPTRE, and MTAC.
- Provide direct support to the engine and support shops regarding discrepancies in engine shop paperwork.
- Collaborate effectively across teams to ensure seamless information flow and process alignment.
- Follow all TOPPs (Technical Operations Policies and Procedures) and SOPs (Standard Operating Procedures) to ensure compliance and consistency.
- Practice safety-conscious behaviors in all operational processes and procedures
- Must be able to multitask in a high-volume, fast-paced working environment
- Guide and mentor Engineers within the CSM Engine Records team to deliver on key business objectives.
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS):
- Bachelor of Engineering Degree (aerospace or mechanical preferred) or comparable experience in an engineering related field.
- 8-12 years of experience working for Airlines supporting in Technical Records domain for Engines.
- Familiarity with aircraft, engine, and component records.
- Good Understanding of electronic record tracking systems
- Willingness and ability to build skills in the Blended Core (SCEPTRE, MIRS, and SAP) and MTAC.
- Should possess excellent written and verbal communications skills, able to handle several projects simultaneously with minimum supervision, well organized and able to prioritize work to meet established deadlines.
- Strong teamwork and cross-team collaboration skills.
- Attention to detail and ability to manage multiple priorities.
- Must be able to coordinate workflow to multiple disciplines.
- Able to work effectively in a fast paced and high-volume environment.
- Must have a strong sense of customer service.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS):
- Prior aviation records experience with any other Airlines.
- Overview of SAP, SCEPTRE and MIRS applications
- Basic knowledge and understanding of OEM source documents including major assembly, component and aircraft repair manuals, Illustrated Parts Catalog (IPC)/Illustrated Parts List (IPL), and manufacturer standard practice manuals and FAA technical record policies preferred.
ID: DELTO67
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