Senior Engineer II - IT Systems (Configuration Management Database)

Staffing Specialist at Microchip Technology Inc.

Job Purpose :

The IT Quality Assurance Engineer plays a critical role in ensuring the accuracy, integrity and reliability of Configuration Management Database (CMDB) data, while driving continuous improvement across IT Assets and operational processes. This role helps support Microchip Technology Inc.’s compliance with industry standards by applying quality assurance methodologies and to maintain trustworthy data. The IT Quality Assurance Engineer reports to the IT Asset Manager in the Philippines and collaborates with global teams.

Responsibilities

• Maintain CMDB accuracy through audits, reconciliations, and validation of configuration items.
• Implement data quality controls and monitor CMDB health via dashboards and reports.
• Streamline and automate ITAM workflows using ServiceNow to improve efficiency and reduce errors.
• Document and enhance IT processes ...