Senior Engineer Information Technology

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Job Description
In your new role, you will:

• Provide day-to-day technical support and administrative tasks for databases, including complex troubleshooting
• Install, configure, monitor, and perform backups for new databases
• Deliver 2nd tier response, analyze issues, and plan resolutions for existing problems
• Manage incident and change management processes on a daily basis
• Perform preventive maintenance, troubleshooting, and performance tuning on databases
• Coordinate with vendors for critical technical support
• Document system processes and procedures; continuously improve processes and documentation in collaboration with senior engineers
• Maintain, upgrade, and enhance current databases globally, ensuring proper lifecycle management
• Collaborate with application teams and data center staff on projects and support activities such as preventive maintenance
• Provide traini...