Senior Engineer, IT Process Automation

Master Engineer, IT Process Automation**Description -****Job Summary**We are seeking an experienced and highly skilled Master Engineer to serve as the IT Architect for IT process automation and the Configuration Management Database (CMDB) champion. This critical role will lead the delivery of IT automation initiatives and oversee the full deployment and optimization of ServiceNow Discovery across servers, storage, and network devices in datacenters. The ideal candidate will bring a deep technical expertise, strong troubleshooting capabilities, and a strategic vision to transform and optimize IT operations. **Responsibilities**• IT Process Automation Delivery: o Lead the design, development, and deployment of complex IT process automation solutions across infrastructure and operations. o Drive innovation in automation strategies to enhance efficiency, reduce manual intervention, and improve service reliability. o Provide technical leadership and guidance to engineering teams on auto...