Senior Engineer, IT Process Automation

Description -

Job Summary

We are seeking an experienced and highly skilled Master Engineer to serve as the IT Architect for IT Process Automation and the Configuration Management Database (CMDB) Champion.
This critical role will lead IT automation initiatives and oversee the full deployment and optimization of ServiceNow Discovery across servers, storage, and network devices in data centers.
The ideal candidate will bring deep technical expertise, strong troubleshooting capabilities, and a strategic vision to transform and optimize IT operations.

Key Responsibilities

1. IT Process Automation Delivery

• Lead the design, development, and deployment of complex IT process automation solutions across infrastructure and operations.

• Drive innovation in automation strategies to enhance efficiency, reduce manual intervention, and improve service reliability.

• Provide ...