Job Description
RingCX is RingCentral’s next-generation AI-powered Contact Center solution, designed to deliver seamless, intelligent, and personalized customer experiences across digital and voice channels. Built with a modern microservices architecture and deep AI integrations, it empowers businesses to automate, analyze, and act in real-time. Join us in shaping the future of customer engagement — where speed, empathy, and intelligence converge. Be part of a team that’s redefining how the world connects.
We’re currently looking for: Senior Engineering Manager This role will play a critical leadership role in driving RingCX’s Analytics roadmap, modernizing our analytics stack, ensuring KPI integrity, and building long-term analytics ownership in India.
To succeed in this role you must have experience in the following:
Hands-on experience in Java designing and operating ETL pipelines using tools such as Airflow, Spark, Apache Beam, or AWS Glue.
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