Job Description

Senior Enterprise IT Support Technician - SGP

Singapore, Singapore

The Enterprise IT Support team is a globally distributed team that supports all Datadog employees from their first day with the company and beyond. The teams work closely with stakeholders all across Datadog to ensure we are providing the best possible support to our end users and to continuously improve the services we offer. The IT Support team provides high touch, white glove support to all of our employees, with a focus on proactive and prompt service.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

  • Handle general ticketing, account management, and problem escalation, and participate in the On-Call rotation to provide support to use...

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