Job Description

A leading technology company in Cali, Colombia, is seeking a Senior Enterprise Support Specialist to provide exceptional support to customers. This hybrid role requires at least 2 years of customer support experience, excellent communication skills in English, and proficiency with CRM systems like Salesforce. Responsibilities include managing customer cases end-to-end, troubleshooting issues, and coordinating with various teams to ensure customer satisfaction. Ideal candidates will thrive in a fast-paced environment and possess strong problem-solving abilities.
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