Senior Epm Analyst

Also, this position is NOT for a Support Engineer role, but rather for a professional who gets acquainted with customers’ financial business operations that are managed by Oracle, and acts as a main point of contact for the customers. Must be able to make use of one’s own knowledge as well as to navigate all the resources available within Oracle in order to handle customers’ questions, concerns and reported issues if they relate to the Functional and Operational level of the customer’s Oracle EPM environments.
Will analyze issues reported by the customer with their Oracle EPM environment and provide the solution or workaround on time. Will work with customer implementation team on the successful implementation of EPM Cloud modules. Will perform root cause analyses and recommend best practice to customer Business users. Needs ability to communicate at CFO/Controllers level and help with Critical Month End/Quarter End Close Issues. Will provide input to help guide the development of c...