Job Description
About This Team:
We are the Advanced support team specializing in NetScaler and NetScaler console products. As the ultimate level of support for our customers, we collaborate closely with LCM and Engineering teams to swiftly identify and resolve any customer issues or bugs, ensuring seamless operation of the customer environment.
Job Description/Responsibilities:
You have a three year university degree, combined with at least Seven years of tech support experience in a large enterprise environment.
You have obtained working knowledge of Networking (both client & Server OS) and good networking knowledge, including TCP / HTTP / SSLN/ DNS / WAN . You are comfortable working in understanding of WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS and other related internet protocols.
Ideally you have also obtained industry certifications in the areas of Virtualization and/or Cloud which includes work...
We are the Advanced support team specializing in NetScaler and NetScaler console products. As the ultimate level of support for our customers, we collaborate closely with LCM and Engineering teams to swiftly identify and resolve any customer issues or bugs, ensuring seamless operation of the customer environment.
Job Description/Responsibilities:
You have a three year university degree, combined with at least Seven years of tech support experience in a large enterprise environment.
You have obtained working knowledge of Networking (both client & Server OS) and good networking knowledge, including TCP / HTTP / SSLN/ DNS / WAN . You are comfortable working in understanding of WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS and other related internet protocols.
Ideally you have also obtained industry certifications in the areas of Virtualization and/or Cloud which includes work...
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