Job Description

A leading eCommerce platform in Malaysia is seeking a Customer Service Manager to handle high-risk escalations and improve customer experience. The role involves collaboration with BPO teams, performance monitoring, and strategic process enhancement. Candidates should possess a Bachelor's degree and at least 2 years of experience in operations management, especially with escalations. Strong problem-solving and leadership skills are essential for this position.
#J-18808-Ljbffr

Apply for this Position

Ready to join Lazada? Click the button below to submit your application.

Submit Application