Job Description

Purpose of the role:

The primary purpose of this role responsible for driving the successful initiation, onboarding, and management of new and existing projects. This role is pivotal in ensuring that all projects meet compliance standards, are ready for sales, and contribute to the overall growth and customer satisfaction of the organization. The specialist will work closely with various teams to resolve issues, enhance customer experiences, and ensure the seamless renewal of projects.

Role & Responsibilities:

  • Drive the addition of new projects and clients & track the total number of projects signed up
  • Focus on signing up high-priority (P1) and secondary-priority (P2) projects.
  • Support the initiation and onboarding of new projects.
  • Track and report on the progress of project sign-ups and net adds.
  • Resolve any issues related to project sign-ups promptly.
  • Enhance customer satisfaction thro...

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