Senior Executive Client Servicing

What You Will Do:

The Account Executive for Craft Worldwide will be required to:

• Identify and deal with problems as they arise, escalating and involving Senior Management where appropriate.

• Communicate effectively within internal and external clients to deliver objectives.

• Manage the effective and efficient delivery of client deliverables.

• Assign tasks to Developers, Artworkers & QA.

• Route assets to clients for review.

• Maintain resource allocation tracker.

• Track manual metrics for jobs not managed.

• Ensure all mandatory requirements have been included before work leaves the studio.

• Be conscious of delivering efficiency in terms of your time management.

• Ensure timesheets are completed each week.

• Solicit input and provide guidance to team members where appropriate across all levels within the Print team.

• Demonstrate a positive, solutions-oriented attit...