Senior / Executive - IT Technical

Familiar with Microsoft 365 administrative tasks and keep abreast with Microsoft latest technology and propose to management if it is benefits to the business in long terms.

Collaborate with IT Manager to ensure the effective functioning of the IT Technical department and assist Manager to obtain estimation for IT budget during annual IT planning.

Experience with IT operations ticketing systems to work with internal IT Teams, external vendors for technical problem and resolution to meet expected SLA.

Coordinate and manage IT technical projects, progress updates to manager and have initiative to improve current process with latest technologies.

Working closely with other IT team, like applications and cybersecurity, to ensure that infrastructure can support new technologies and business initiatives.

Manage, control and monitor the IT systems/IT Infrastructure/IT Network end to end for continuity of operation with high uptime to the business....