Senior Executive - Telecalling

We are seeking an experienced Senior Telecalling Executive to lead telecalling operations and support sales objectives related to customer acquisition and retention. The role involves managing inbound and outbound calls, guiding junior team members, tracking performance, and ensuring high-quality customer interactions. This position is suited for professionals with strong telecalling experience and a target-driven mindset.

• Candidates with proven experience in telecalling, telesales, or voice-based customer handling roles
• Professionals with prior exposure to team handling or mentoring responsibilities
• Individuals comfortable working in a target-oriented and performance-driven environment

Roles and Responsibilities

• Handle high-quality outbound calls to prospective customers and follow up on leads
• Manage complex inbound calls, including escalated customer queries and complaints
• Identify customer requirem...