Senior Financial Analyst, Retention

**Job Description**
**Where you’ll work** : US Remote: preference for Eastern, Central, or Mountain time zones
**Customer Care & Success at GoTo**
Our Customer Care & Success team is passionate about making IT easy - using AI-powered solutions to securely connect, solve problems, and drive customer delight. We leverage intelligent automation and the latest AI tools to streamline support, tackle challenges efficiently, and ensure every customer’s experience is seamless and impactful. By joining us, you’ll empower customers (and colleagues!) to achieve more, simplify their day, and make technology work for them, every step of the way.
**Your Day to Day**
**As a Sr. Financial Analyst-Retention, you would be working on:**
+ **Forecasting** : Own the end-to-end renewal forecasting process. Architect and validate forecast models for churn, renewal rates, and retention outcomes with high precision. Provide forward-looking analysis to inform financial planning and strategic ...