Job Description
Navan is building a best-in-class Fraud Operations team to support our rapidly growing travel and expense management businesses. We are seeking a Senior Fraud Operations Analyst to join our 24×7 fraud operations function and help protect our customers by reviewing transactions, identifying fraudulent activity, and performing customer verification when required.
This role is a purely operations-focused position, where accuracy, timeliness, and adherence to established fraud policies and SLAs are critical to success. The Fraud Operations Analyst will report to the Lead, Fraud Operations within the Risk Management organization.
What You'll Do
This role is a purely operations-focused position, where accuracy, timeliness, and adherence to established fraud policies and SLAs are critical to success. The Fraud Operations Analyst will report to the Lead, Fraud Operations within the Risk Management organization.
What You'll Do
- Review and analyze flagged transactions to determine whether the activity is legitimate or fraudulent.
- Make accurate fraud/non-fraud decisions by following defined policies, procedures, and decision frameworks.
- Condu...
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