Job Description
Job Description
We are seeking an experienced Senior Technical-Functional Analyst to join our team and provide comprehensive technical application support for SAP S/4HANA Treasury Management systems. This role will be instrumental in supporting Syngenta's treasury operations through expert system administration, incident resolution, and continuous system enhancement.
Key Responsibilities
- Steady State Support, Enhancements and Small Change Delivery
- Lead and manage the day-to-day support activities for the SAP TRM module, ensuring all incidents, service requests, and problems are resolved efficiently and within agreed Service Level Agreements (SLAs). This includes Hands-on Incidence resolution
- Drive root cause analysis (RCA) for critical incidents and work with cross-functional including ABAP and Middleware teams to implement permanent fixes, preventing recurring issues.
- Serve as the primary point of contact for business stakeholders ...
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