Job Description
About the Role
We are seeking people who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating collaboration on effective solutions. Our focus is on helping customers to get the most value from their Workday investment through the delivery of a variety of innovative services.
Our team members:
Confidently and consistently provide excellent customer service
Engage customers to quickly understand business requirements
Share their broad experience with industry practices
Adapt and succeed independently in challenging situations
Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions
Support multiple customers concurrently on short duration projects
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