Senior Functional Consultant

Senior Functional Consultant

Experience:

4-6 Years

Permanent

Developer

Philippines

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Work closely to support end users onsite, together with an internal support team.
• Organize support/training/tasks/Configuration/integration that are deemed necessary to help in the successful adoption of the system across the client organization and ensure excellent customer satisfaction.
• Monitor, attend, prioritize, diagnoses, and resolves incidents according to agreed procedures and escalates unresolved incidents and seek for resolution. Progress reporting according to agreed procedures.
• Engage with customers and our internal team to support solution deployment, configuration, integration and the operation of Bentley software and any other solution as requested.
• Conducting system implementation activiti...