Job Description
Responsibilities :
- System Support - provides expert functional support for systems by responding to issues encountered by operational teams, recommend corrective actions or changes, report those requiring IT involvement, assist IT in issue resolution, ensuring processes run smoothly, and working to continuously improve the end-user experience.
- Partners and collaborate with IT to implement fixes, modifications, enhancements, and new systems.
- Develop, document, and implement test plans with respect to the functional requirements of new systems and/or upgrades to existing systems.
- Conducting system testing and release note review for change requests, frequent system updates and configuration changes.
- Provision, support and maintain security access for all associates globally. Ensures compliance through security testing and analysis.
- Support the annual IT audit with respect to accounting systems access con...
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