Job Description

A global service provider is seeking a Staff Customer Service Representative located in Bayan Lepas, Penang. The role entails managing customer orders, handling inquiries, and ensuring exemplary customer experiences through both direct communication and operational efficiency. The successful candidate will have a bachelor's degree or relevant experience, and 2-3 years in shared service environments, with strong communication skills in English. Proficiency in tools like Oracle and Salesforce will be beneficial and the candidate must be proactive and resourceful in solving customer issues.
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