Job Description
About Kuku FM
Kuku FM is India's leading Audio OTT platform with stories, books, and shows loved by millions. We focus on high-quality content and strong user experience. Retention is a core business lever for us.
Role Overview
We are looking for a Senior Growth Manager - Customer Retention who will own repeat usage, engagement, and long-term user value on Kuku FM.
This role is for someone who loves numbers, experiments, and user behavior, and can turn insights into action.
You will work closely with Product, Content, Marketing, Tech, and Data teams.
Key Responsibilities
Kuku FM is India's leading Audio OTT platform with stories, books, and shows loved by millions. We focus on high-quality content and strong user experience. Retention is a core business lever for us.
Role Overview
We are looking for a Senior Growth Manager - Customer Retention who will own repeat usage, engagement, and long-term user value on Kuku FM.
This role is for someone who loves numbers, experiments, and user behavior, and can turn insights into action.
You will work closely with Product, Content, Marketing, Tech, and Data teams.
Key Responsibilities
- User Retention & Engagement
- Own DAU, WAU, MAU retention metrics
- Improve Day 1, Day 7, Day 30 retention
- Increase listening frequency and session depth
- Identify drop-off points and fix them
- Lifecycle & CRM
- Design and run user lifecycle journeys
- Own push notifications, in-a...
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