Senior Helpdesk Engineer (MSP + WFH + Benefits)

We’re looking for a hands‑on senior IT professional who can support clients at all levels while also leading or assisting with IT projects and driving innovative solutions.

Our senior team members are critical to supporting our awesome clients and their users. They leverage industry‑leading tools and expertise to resolve complex issues, prevent future problems, and improve client IT environments.

This role is perfect for someone who enjoys solving challenging technical problems while also designing and implementing improvements that make a real impact.

To apply and to submit your application visit our website

Key Responsibilities

Client Support

• Provide technical support to clients via phone, email, and remote access—handling everything from basic troubleshooting to advanced escalations.
• Diagnose and resolve hardware, software, and network issues for multiple clients.
• Perform O365 and Windows ad...