Senior Housing Coordinator - Student Experien

The Housing Senior Coordinator – Student Experience ensures that all aspects of the student housing experience meet the highest standards of service quality and satisfaction. This position oversees housing delivery operations, arrival logistics, communication processes, and the resolution of housing-related issues. The role plays a critical part in maintaining student well-being, ensuring compliance with quality standards, and driving continuous improvement in housing satisfaction. Additionally, this position leads the homestay program and collaborates closely with Health & Safety and Student Affairs teams to address housing issues impacting students.

Strategic Focus

• Ensure an exceptional student housing experience and service quality throughout all stages of the accommodation journey, from application to departure.
• Lead the planning and execution of arrival operations, ensuring smooth transitions and a welcomi...