Senior Human Resource Manager

Key Responsibilities

• Lead, manage, and mentor a team of HR Shared Services professionals, including Labor Relations, HRIS, Employee Relations, Comp & Ben, and other support staff.

• Foster a positive, customer centric team culture focused on collaboration, continuous learning, and high performance.

• Develop and implement performance goals for HR staff, ensuring accountability, growth, and development.

• Conduct regular performance reviews, provide coaching, feedback, and ensure team members are well equipped to meet organizational needs.

• Oversee the delivery of HR services, including employee inquiries, HRIS management, benefits administration, and other Related processes.

• Ensure consistent, high quality service delivery in line with service level agreements (SLAs) and key performance indicators (KPIs).

• Monitor and optimize day to day operations to improve eff...