Job Description
Description
Working under the mentorship of the Head of Support, you will apply sound engineering judgement to ensure products are developed to be supportable, develop the support solution and acquire the necessary resources for support.
The focus of this role is to ensure the supportability of our products by helping shape the design for support and helping develop the support solution architecture.
No two days at Ultra are the same, but your responsibilities will include:
- In coordination with the ILS Project Lead, tailor the scope and scale of ILS activities to meet the User, Customer, and Ultra’s requirements.
- Working collaboratively with designers to improve the reliability, maintainability and usability aspects of Ultra's designs.
- Providing input to the development of the optimum support solution for each customer, within the context of a wider product and capability roa...
Apply for this Position
Ready to join Ultra? Click the button below to submit your application.
Submit Application