Senior Implementation Specialist

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a customer-focused Senior Implementation Specialist to join the Launch Services team for our Golf product. Reporting to the Manager, you will be responsible for overseeing the steps of the customer's hospitality onboarding process from start to finish. You will be leading onboarding sessions and helping with account configurations of various types. 

As a Senior Implementation Specialist, there will be a focus placed on conducting both remote and on-site onboarding sessions with our customers in either one-to-one or one-to-many meetings. Your day-to-day will consist of both conducting sessions and also facilitating the configuration of the point of sale back office. Senior Implementation Specialists’ goal is to help customers understand the POS software and facilitate the overall s...