Senior Industrial Sales Coordinator

**I. Job Summary**
Sets up and maintains digital customer records and provides administrative support for the Technical Service Center and Industrial Sales Team. Provides service and support for internal and external customers. Leads process change initiatives and contributes to the onboarding of new Industrial Sales Coordinators.
**II. Essential Duties and Responsibilities**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
+ Conducts data entry and data maintenance within WM tools and systems.
+ Fields and either routes or resolves inbound customer inquiries (calls, emails, chats, cases, etc.)
+ Performs quality assurance reviews of data entry and data maintenance within WM tools and systems.
+ Prepares customized bills, exports from WM systems, and various customer letters and correspondence.
+ Prepares complex reporting for Internal and External customers.
+ Iden...