Job Description

Group Responsibilities - Deployment

  • Collaborate with co-location partners to design cage, rack, and server layouts and ensure sufficient space, power, and cooling for current and future needs.
  • Lead or support server, network, and hosting equipment deployment, including hands‑on builds and configuration when needed.
  • Work with stakeholders to secure pre‑operational sign‑offs and ensure solutions meet performance requirements such as security, availability, and response times.
  • Assist in troubleshooting integration issues.

Group Responsibilities - Operations

  • Manage and maintain hosted infrastructure (servers, storage, backups), including proactive issue prevention and backup oversight.
  • Define, document, and improve operational processes, including ITIL‑based incident, change, problem, and configuration management, and ensure alignment with wider company workflows.
  • Provide technical support for host...

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