Job Description

We are seeking Senior Infrastructure Specialists to support Modern Workplace platforms for global enterprise clients. Work onsite as subject matter experts for M365, SharePoint, Windows 11 support, proactive incident prevention, and change delivery across Hyderabad and UK hub sites.

Key Responsibilities

  • Monitor platform health proactively to prevent incidents and disruptions
  • Perform daily housekeeping, health checks, service requests
  • Provide professional IT support with first-time fixes and empathy
  • Drive root cause analysis to eliminate recurring issues
  • Create PowerShell automation scripts for repetitive tasks
  • Plan/implement production changes through root-to-live environments
  • Coach/mentor junior specialists and act as technical escalation point

Required Technical Skills

  • Microsoft 365 Suite: SharePoint Online, ...

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