Senior Installation Technician (Execution Lead)

Overview

All Pro Plumbing is hiring a Service and Installation Technician (hourly, non-commission) to raise field execution performance by independently running customer service calls and also taking on complex, high-risk work and stabilizing the schedule when urgent issues arise. You will model best-in-class workmanship and customer communication, support same-day recoveries, and help the team prevent repeat failures through strong documentation and coaching-by-example. The successful candidate will be required to work weekends as part of a typical 5-day scheduled shift. 

Responsibilities

• Take on complex/high-risk jobs as assigned (repeat failures, sensitive customers, high-dollar work) and execute to code/workmanship standards.

• Support schedule integrity by absorbing overflow or urgent work to protect customer commitments.

• Provide second-opinion support and same-day recoveries w...