Job Description

Ready to ensure seamless operations across complex cloud and infrastructure systems?

Join a cloud technology and AI infrastructure provider recognised for delivering high-performance computing and scalable platform solutions. With a focus on innovation, reliability, and technical excellence, the organisation continues to empower businesses through cutting-edge cloud technologies and automation.

Keep cloud infrastructure running at its best. Apply now!

Responsibilities

  • Act as the go-to expert for advanced server and network hardware issues
  • Troubleshoot and resolve complex firmware and system-level failures
  • Lead hardware problem management from immediate fixes to long-term solutions
  • Mentor junior technicians and serve as a point of escalation
  • Collaborate with R&D and engineering teams on future hardware improvements
  • Develop and maintain operational processes and documentation
  • Travel ...

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