Job Description

A leading technology firm in the Philippines seeks a Senior Helpdesk Engineer to join the front-line support team. This position focuses on providing excellent customer service while managing IT service requests, endpoint configurations, and documentation updates. Ideal candidates should have experience in ITIL practices, managing Microsoft servers, and cloud environments. Exemplary communication and problem-solving skills are essential for success in this role. Competitive benefits include paid time off and health coverage for the employee and dependents.
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