Senior IT Infrastructure Engineer

This role is responsible for the stable, secure, and compliant operation of SG Support infrastructure services while also driving continuous improvement through automation, identity governance, and structured enhancement work. The successful candidate is an all‑rounder who can operate across ITIL Level 1 to Level 3, manage workflows end‑to‑end in Jira, execute change safely, and maintain strong operational discipline in a PCI DSS Tier 1 environment. A strong emphasis is placed on building and maintaining automation as a normal operating standard, not as an optional add‑on.

Work Allocation

60% Business as Usual BAU Operations

20% Project and Process Enhancement Proactive

20% Personal Development

Technology Stack and Platforms

Identity, Security, and Governance

Azure Entra ID including enterprise application registration and governance

Azure Privileged Identity Management PIM

DUO multi‑f...