Job Description

Location: Saida, Lebanon
Industry: Manufacturing / Industrial

Employment Type: Full-Time

A major industrial company headquartered in Saida – Lebanon, with branches across Lebanon and abroad, is currently seeking a Senior IT Officer to join its growing team. This role is ideal for a tech-savvy professional who can manage the company’s IT infrastructure and ensure smooth technical operations across all departments.

Key Responsibilities:

•Employee IT Setup: Prepare and configure laptops, desktops, and mobile devices for new and existing employees.

• Punching & Attendance Systems: Install, configure, and maintain biometric and attendance machines for HR use.

• IT Support & Troubleshooting: Provide technical support for hardware, software, and network-related issues; resolve incidents in a timely and efficient manner.

• Backup & Data Security: Manage regular data backups and ensure data security protocols are in place to protect company information.

• Surveillance Systems: Install and maintain CCTV cameras and ensure proper monitoring and storage systems are operational.

• Network Management: Oversee the company’s internet connectivity, routers, switches, firewalls, and internal networks (LAN/WAN).

• Workstation & Desk Setup: Prepare and maintain IT infrastructure for workspaces, including printers, phones, and cables.

• Software & Licensing: Install, update, and manage software and ensure legal licensing compliance.

• System Maintenance: Regularly update operating systems and antivirus software; conduct preventive maintenance for all IT equipment.

• Documentation: Maintain detailed IT asset records and support documentation for processes and systems.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• Minimum of 3–5 years of experience in IT support or administration, preferably in a manufacturing or industrial environment.

• Strong knowledge of Windows operating systems, hardware setup, and network troubleshooting.

• Familiar with CCTV systems, attendance/punching machines, and data backup solutions.

• Hands-on experience with routers, switches, firewalls, and basic server maintenance.

• Ability to work under pressure and manage multiple priorities.

• Excellent problem-solving and communication skills.

• Strong sense of responsibility, confidentiality, and team spirit.

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