Senior IT Service Desk Analyst - Contract

Senior IT Service Desk Analyst - Contract

Location: Nottingham (Onsite, 5 days per week)
Start: 2nd February (preferred)
IR35: Inside
Day Rate: Up to £180 per day
On‑Call: £200/week + overtime (infrequent callouts)

About the Role
We're supporting a large, well‑known organisation in Nottingham to secure a senior, hands‑on Service Desk Analyst to join their Digital Services function. This is the most senior operational role within the Service Desk (excluding the Team Leader), working as part of a small, high‑performing team responsible for technical support, major incident response, O365 administration, and stakeholder‑facing service management activities.
This is an excellent opportunity for someone who enjoys ownership, variety, and visibility, and who is confident operating as the escalation point for co...