Job Description
Join a fast-growing IT services provider supporting clients across NI, the UK & Ireland.
Key Responsibilities
* Lead and manage IT projects, act as the senior escalation point for complex technical issues across IT platforms
* Administer, manage, and troubleshoot remote monitoring, automation, and service management tools.
* Develop and implement scripts and automation to enhance monitoring patching, and reporting.
* Provide advanced remote and on-site support, ensuring SLAs are consistently met.
* Administer Microsoft 365 tenants, Active Directory, Azure, Intune, and Endpoint Compliance.
* Configure and support virtualisation environments (VMware & Hyper-V), including performance tuning.
* Support and troubleshoot networks: firewalls, routers, Cisco switches, DNS/DHCP.
* Review Defender logs and SOC alerts, escalate and resolve security incidents, and collaborate with managed SOC providers.
...
Key Responsibilities
* Lead and manage IT projects, act as the senior escalation point for complex technical issues across IT platforms
* Administer, manage, and troubleshoot remote monitoring, automation, and service management tools.
* Develop and implement scripts and automation to enhance monitoring patching, and reporting.
* Provide advanced remote and on-site support, ensuring SLAs are consistently met.
* Administer Microsoft 365 tenants, Active Directory, Azure, Intune, and Endpoint Compliance.
* Configure and support virtualisation environments (VMware & Hyper-V), including performance tuning.
* Support and troubleshoot networks: firewalls, routers, Cisco switches, DNS/DHCP.
* Review Defender logs and SOC alerts, escalate and resolve security incidents, and collaborate with managed SOC providers.
...
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